About This Course

  • Learn to differentiate between customer service features, and customer satisfaction benefits.

  • The importance of internal communication in a larger enterprise

  • A key basis for defining good marketing communication strategy

Course curriculum

  • 01


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  • 02

    Ultimate Marketing Strategy

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    • Key Points of Emphasis - 1:40

    • What is Ultimate? - :57

    • Strategy Is... - 2:20

    • What Is Your Marketing Strategy? - 1:16

    • Excellence - :56

    • Finding Great Service Is Rare! - 2:32

    • The Business Case - 4:29

    • Supreme Service - 4:43

    • Satisfaction and Inspiration - 4:03

    • The Secret To Achieving Success - 9:54

  • 03

    Course Wrap-Up

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    • Test Your Knowledge

    • We Value Your Feedback

The Key To GROWING You Business

Learn The Ultimate Marketing Strategy

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Instructor Bio:

I am an experienced management consultant who is certified to the highest global standards. Over the past 40 years, I have helped clients of all types, address tough performance challenges through strategic assessments, implementing change, training, and team development. I currently help other consultants achieve and sustain global standards in their practices. I look forward to continuing this work of helping committed leaders implement value-laden change. Strong's Supreme Service Inc. (3Si) Total Duration20 yrs TitleChairman/CEO Dates EmployedDec 2000 – Present Employment Duration19 yrs 9 mos Founder of of 3Si, an "up-branding of the range of services offered through Dennis Strong & Associates. TitleChairman/CEO Dates Employed2000 – Present Employment Duration20 yrs LocationBarbados Strong's Supreme Service Inc. (3Si) 3Si is an international management consulting firm that specializes in helping its clients achieve a competitive advantage by creating a culture that consistently satisfies it customers. We offer a full range of services and training that are necessary to transform all levels of the organization to achieve and sustain this advantage. I am the founder and owner. We have, over the years , helped a variety of clients establish standards that are aligned with their goals and objectives, while providing the training and support necessary to meet and sustain the new performance levels. We have developed a reliable step-by-step process; Organization Renewal, that enables us to effectively guide our clients to improved performance and an invigorated environment. Client engagements centered primarily on establishing cultures of service excellence with the organizations. Other areas of accountability including developing and ensuring the integrity of the Supreme Service brand, human resource development and overall management of the business. Our services are delivered through a global network of management consultants whose specialties encompass the breadth of functional areas. Each of our associates is certified and accredited to the highest global standards. … see more TitleChairman/CEO, Dates EmployedDec 2000 – Present Employment Duration19 yrs 9 mos LocationBarbados, West Indies Articulating mission vision and strategic direction for various business streams. Establishing quality assurance criteria for associates, suppliers and licensees.Design, and test new products and services. Business development, client relations. Profit and loss performance.

Dennis Strong, CMC

Chairman/CEO at Strong's Supreme Service Inc.